Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information on UKRA.ca
Our Commitment to Privacy
At UKRA.ca, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This policy explains our data practices in clear, understandable terms.
1
Information We Collect
We collect information to provide and improve our community platform. The types of information we may collect include:
Account Information
- Email address and password
- Name and profile information
- Location and contact preferences
- Business information (for business accounts)
Content & Communications
- Business listings and service descriptions
- Reviews, ratings, and community posts
- Messages sent through our platform
- Photos and other media you upload
Usage & Analytics Data
- Page views and feature usage patterns
- Search queries and interaction data
- Device and browser information
- Anonymized analytics via PostHog to improve our service
2
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Service Delivery
Connecting you with businesses and community resources
Platform Improvements
Analyzing usage patterns to enhance user experience
Security & Safety
Protecting accounts and preventing fraudulent activity
Communication
Sending important updates and platform notifications
Legal Compliance
Meeting regulatory requirements and legal obligations
Quality Assurance
Maintaining content standards and user trust
3
Information Sharing & Disclosure
We do not sell your personal information to third parties. We may share information in limited circumstances:
- Public Listings: Business information you choose to make public
- Service Providers: Trusted partners who help operate our platform (e.g., Supabase for data hosting)
- Legal Requirements: When required by law or to protect our users' safety
- Business Transfers: In the event of a merger or acquisition (with user notification)
4
Data Security & Protection
We implement industry-standard security measures to protect your information:
Encryption
All data is encrypted in transit and at rest using industry-standard protocols
Access Controls
Strict access controls limit who can view your personal information
5
Your Privacy Rights
You have several rights regarding your personal information:
Access & Portability
Request a copy of your personal data in a portable format
Correction & Updates
Update or correct inaccurate personal information
Deletion
Request deletion of your account and associated data
6
Cookies & Tracking
We use cookies and similar technologies to enhance your experience and analyze platform usage. You can control cookie preferences through your browser settings.
7
Policy Updates
We may update this privacy policy from time to time. Significant changes will be communicated through email or platform notifications. Continued use of UKRA.ca constitutes acceptance of any updates.
Privacy Questions or Requests?
Our privacy team is here to help with any questions, concerns, or requests regarding your personal information.